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Quality of nurses’ work as assessed patients with ovarian cancer undergoing chemotherapy

Maria Połocka-Molińska, Mieczysława Jurczyk, Barbara Palacz, Tomasz Opala

Affiliacja i adres do korespondencji
CURR. GYNECOL. ONCOL. 2010, 8 (4), p. 234-243
Streszczenie

Ovarian cancer is the second most common cause of mortality due to female genital malignancies in Poland and thus a considerable problem in gynecologic oncology. In spite of introduction of novel therapies and new diagnostic modalities, treatment outcome is far from satisfactory. Therapeutic failures are associated first and foremost with detection of the disease at a late clinical stage in most patients. Treatment of ovarian cancer, characterized by a high recurrence rate, is prolonged and cumbersome for the female organism, due mainly to multiple side effects associated with administration of cytostatics. The purpose of this study was to evaluate the work of nurses and midwives, caring for patients undergoing chemotherapy at the Department of Gynecologic Oncology. In 2009 and 2010, 100 hospitalized patients filled-in a custom-designed questionnaire. The questionnaire included a general part, devoted to sociodemographic and clinical data, and a detailed part, consisting of 6 sections, assessing particular aspects of nursing care stemming from nurses’ and midwives’ professional functions. Results obtained have led us to conclude that patients’ level of satisfaction concerning the quality of nursing care is in fact very high. Not a single negative mark appeared in the study, evidencing good quality of services provided. Only a few aspects of care assessed by the patients require institution of reparative action. These include patients’ education and sense of intimacy during examination and nursing procedures. Comparative analysis included results of studies performed at Center of Oncology in Warsaw, at two oncologic departments in Lublin and at the Regional Center of Oncology in Kielce. Results obtained demonstrate that the highest level of satisfaction with quality of nurses’ work was obtained at the Department of Gynecologic Oncology in Poznań.

Słowa kluczowe
ovarian cancer, quality of care, nurses, midwives, patients’ satisfaction level